This page will be updated regularly on the operation of our dental services.
Throughout the pandemic, we have been clear that our first priority is the wellbeing of our patients and staff and this continues to be the case
There will be some limits to the service to ensure patient safety. During Covid19 pandemic supplies of PPE have been restricted and this continues to be the case so the pace at which we work will be limited by ongoing availability of PPE. The practice has been undertaking and will continually undertake various risk assessments in respect of:
- Health and well-being of personnel
- Availability of PPE
- Safety of the work environment for staff and patients
- Efficacy of dental tools to minimise aerosol
- Adherence to evidence-based standard operating procedures which will evolve as new evidence of health promotion and cross-infection control emerges
Aerosol Generating Procedures in Dentistry
Many procedures performed in dentistry generate a fine mist of airborne particles which can be respired and may contain airborne pathogens. Whereas there is compelling empirical evidence to suggest that transmission of air-borne pathogens is extremely low, with no recorded community outbreaks as a direct result of dental procedures across the world, we wish to operate safely, and aerosol generating procedures in dentistry will need to be carefully controlled and planned and this continues to be the case.
Appointments available are still limited due to our current working requirements so please bear with us.
You will notice some differences in how we work
You will notice some differences to the traditional delivery of dental care.
- There will be wider appointment hours to enable buffer zones and reduce traffic and promote social distancing
- Early appointments will be available for those who are shielding or who are vulnerable to maximise their safety
- There continues be a greater focus on telephonic consultation prior to an appointment to minimise the time that you spend in the building
- Patients will receive a telephonic/elctronic form based COVID19 risk assessment prior to attendance
- There will be restricted entry with a maximum number of patients in the building at any one time, and only patients who are receiving treatment will be permitted to enter unless there is a pressing need for an accompanied person with parental responsibility or to assist an older adult physically or for mental capacity reasons
- Patients should attend without large bags, coats (where practical),
- Patients will need to wear mouth coverings when waiting on the premises.
- All patients will need to sanitise hands on entry to our building
- Some areas of the building will have guided entry to avoid patients touching door handles
- Some aerosol based dental appointments will be longer with view to completing ALL work in one day to avoid re-appointing. This will naturally be subject to extent of work needed and ability and willingness to tolerate longer dental procedures.
- Our staff will wear additional PPE for your protection and protection of the dental team to minimise the potential for community spread
- We would respectfully ask patients to pay via card
Maximising social distancing
We will slowly be operating a more open door policy, however only patients with appointments should enter the building. We will be operating a socially distanced waiting room and we may request patients to wait outside if there are too many people in the reception/waiting area.
Our Standard Operating Procedures
There is currently no universally accepted method of working for dental practices. Various opinion pieces, grey literature and scientific reports have been published. Me and my team have researched most of the published guidance from various dental governing bodies, including the Faculty of General Dental Practice, the Centres for Disease Control and the World Health Organisation and have developed our own standard operating procedures to maintain patient safety and the safety of our workforce. We believe that these are currently more comprehensive than any published document we have currently seen.
Minimising community spread of disease
We will be providing frequent training to all staff members to ensure they can effectively and safely support your dental care in the post COVID era. Our receptionists will be wearing PPE. Our clinical staff will be wearing enhanced PPE, particularly face visors and respirators. This is for your protection and to minimise the possibility of community transmission of airborne pathogens, not limited to coronavirus.
We ask all patients to risk assess themselves and decide if they are COVID-19 free and fit enough to receive non-essential treatment at this time and defer any non-essential treatment.
If you require advice before attending your appointment please phone and request that one of the clinicians undertake a telephonic consultation before arranging your appointment.
We are looking to be of service once again for our community and progressively work towards rebuilding our service in a safe manner. In doing so, we will not forget the many lessons learned by Coronavirus, and remember to treasure old values of community spirit, friendship and family.
We are looking forwards to seeing you soon and rebuilding our lives.
With our best wishes. Stay healthy.